What the FAQ: Part 3 – Adding the QnA Bot to Microsoft Teams

A month and a half passed since the last article in this series and during that time lot of things happened which didn’t allow to finish it. European Collaboration Summit was a blast, from a job perspective it was a very busy month but hey, at last here we are, at the last article in…

What the FAQ: Part 2 – Creating a Question and Answer Bot

In the previous article, we went through the process of creating and training the QnA Maker Service or, better said, a QnA Maker Knowledge Base. We also explored the ways to query the service REST APIs by using a simple PowerShell script, which can be very easily translated in a language of your choice. We…

What the FAQ: Part 1 – QnA Maker

Recently I’ve been writing documentation for a new service that we built for our internal needs. Needless to say, as an integral part of the whole bunch of documentation produced, two of the documents are of a special interest to the users of the service. I am talking about user’s guide and troubleshooting guide. Now,…